Here's how our refunds work — clearly laid out so there are no surprises if something forces a change.
Cancel 91+ days before the trip start date: refund less a $50 admin fee. Between 46 and 90 days: refund less $100. Inside 30 days: refund less any money already committed to activities you booked. All fees apply per person.
The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Full refund of the tour cost, minus any non-refundable fees (permits, third-party reservation fees).
50% refund of the tour cost, minus non-refundable fees.
No refund. We've already committed funds to guides, permits, and accommodations on your behalf.
No refund. If something has happened, please call us — we'll always try to help even if a refund isn't possible.
