Cancellation Policy
If you cancel 91 days or more before the start date of your trip, you will get a refund of the amount you paid for the trip less fee of 50 US$. If you cancel between 46 and 90 days before the start of your trip, you will get a refund less US$100. If you cancel in less than 30 days, you will get a refund less all money already paid on activities you booked. All fees are applicable on per person basis.
Frequently Asked Questions
The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Our cancellation policy is designed to be fair to both our guests and our business. Please review the following terms:
If you cancel your tour 30 days or more before the scheduled departure date, you will receive a full refund of the tour cost, minus any non-refundable fees (such as permit fees or reservation fees).
If you cancel your tour between 15 and 29 days before the scheduled departure date, you will receive a 50% refund of the tour cost, minus any non-refundable fees.
If you cancel your tour 14 days or less before the scheduled departure date, no refund will be provided.
If you fail to show up for the tour or depart early for any reason, no refund will be provided.
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